The National Framework for Continuous Quality Improvement in Primary Health Care for Aboriginal and Torres Strait Islander people, 2018-2023

The National Framework for Continuous Quality Improvement in Primary Health Care for Aboriginal and Torres Strait Islander people, 2018-2023 is designed to provide practical support for all primary healthcare organisations in their efforts to ensure that the health care they provide is high quality, safe, effective, responsive and culturally respectful. It is relevant to Aboriginal health services and private general practices, Affiliates and Primary Health Networks, national and state/territory governments. It provides guidance for clinicians, board members and practice owners, health promotion, administrative and management staff.

ACCHS have learnt many lessons over the last 50 years about how to structure, deliver and improve care so that it best meet the needs of our communities across Australia. This experience is used in the Framework to describe how to do, support and inform culturally respectful continuous quality improvement (CQI) in primary health care. The Framework includes 5 case studies to illustrate how ACCHSs and Affiliates have implemented CQI in practice. We would welcome further case studies from other health services, general practice and Primary Health Networks.

For further information about CQI please contact [email protected]