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Recruitment Process

We conduct a thorough and open recruitment process and we aim to attract the most suitable candidates to the positions. Our selection of the right candidate is based on merit and we apply the principles of fairness and equal opportunity at all stages of the recruitment process.

The process include:

  • Shortlisting of applications by a recruitment panel based on the requirements of the position
  • Interview stage
  • Conducting relevant police checks and employment screenings as required and reference checks
  • Offer of employment


If you are shortlisted for interview, you will be contacted and provided with written confirmation of;

  • Interview date and time
  • Interview location
  • Selection panel membership
  • Any specific activities/presentations required to be undertaken as part of the interview process

Preparing for an interview

Interviews may be won or lost in the first five minutes. The rapport you establish with the interviewers, especially your non-verbal communication can be crucial to the success of the interview. Being confident and well prepared can have a positive influence upon the panel’s decision.

Some basic elements to consider in considering how best to make a good impression:

  • The introduction
  • The handshake
  • Building rapport and small talk at the beginning
  • Body language and eye contact

Other things to consider:

  • Plan your trip to the interview especially the travel time
  • Prepare 2 or 3 questions to ask the interviewer at the end of the interview
  • Take along a copy of your application, a pen and a note pad
  • Dress appropriately
  • Arrive early
  • Turn off your mobile phone
  • Be polite and professional with everyone you meet
  • Expect questions to assess your knowledge of the organisation or program
  • Be sensitive to the non-verbal signals from the panel. Are they interested in your answer? Are they looking for more details?
  • Listen carefully. If you don’t understand a question ask for clarification.
  • Never exaggerate or overstate your achievements
  • Never complain about your previous or current employer
  • Always thank the interviewer at the end of the interview

Selection panels will be assessing candidates in three major areas:

  • Competency (do you have the necessary skills to do the job)
  • Cultural fitness (will you fit well within the work group and organisation)
  • Character (are you reliable, do you have a good work ethic, will you add value to the organisation)

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